Mitrafeel is open 9am to 5pm PST, Monday through Friday. We are closed on the following holidays:

New Year's Day

Memorial Day

Easter

Independence Day (4th of July)

Labor Day

Thanksgiving Day

Christmas Day

All orders will ship the same day as they are placed, as long as your order is placed before 1pm PST on normal weekdays (Monday-Friday). If you place your order on the weekend or an observed holiday, your order will ship out on the next business day.

Our customer service department is available Monday through Friday, 9am to 5pm PST. You can contact a customer service representative by:

Phone: (800) 520-0966

Email: info@mitrafeel.com

When checking out you are able to choose between three shipping options:

FREE SHIPPING - USPS/FedEx/UPS (3-6 Business Days)

GROUND - USPS/FedEx/UPS (3-6 Business Days)

EXPRESS - FedEx Express (2 Business Days)

A tracking number will be automatically sent to your email address you provided as soon as our shipping department ships your order. If you have not received your tracking number within 3 days of your order, please email us at info@mitrafeel.com. A customer service representative will contact you as soon as possible with your tracking information.

While widely legal across the United States, we are currently unable to ship to the following states:

Alabama, Arkansas, Indiana, Louisiana, Tennessee, Vermont, Wisconsin, Rhode Island

In addition to these states, we cannot ship to the following cities currently:

Jerseyville, IL

San Diego, CA

Oceanside, CA

Newport Beach, CA

Sarasota County, FL

Natural mitragyna speciosa, or known as kratom, is native to Southeast Asia, harvested from a tree within the coffee family. It has centuries of history of use by local communities, mostly as traditional medicine and for laborers. It has become increasingly popular in the United States in the past several years. You can buy kratom online from Mitrafeel in capsules or powder. If you’re new to mitragyna speciosa, check out our collection of kratom powder for sale or if you want to take it on the go, try our kratom capsules.

As mitragyna speciosa is a natural plant, there is always possibility that there may be impurities and differences in alkaloid content. The primary alkaloids, mitragynine and 7-hydroxymitragynine, can alter the profile and effects that mitragyna speciosa or kratom is known for. With lab testing, we can understand the profile more accurately and also ensure that there are no impurities (mold, bacteria, e. coli, and other plant-related issues).